Arrival for your appointment

You are expected to arrive at least ten minutes prior to your scheduled appointment time. In this way, forms can be filled out and you can have a short discussion with your therapist.

Sexual Misconduct

Draping is required by law in the State of South Carolina. Please do not ask for a massage with no draping. Inappropriate comments or actions designed to be sexual in nature will not be tolerated. Serious offenses will cause the session to be terminated, full price for session to be paid and notification of local law enforcement authorities reporting solicitation of prostitution. I have a ZERO tolerance for this behavior. If this occurs you will be placed on a do not schedule list and your name may be shared with other therapists in the area.
Effective March 1, 2015
There will be a change in repeat Living Social, Groupon & Amazon Local vouchers.
Trade Street Massage initiated the $29/session deals to encourage more people to get massages and hopefully try us out. It was never intended to be a long term price point for my practice. I am totally grateful for all the wonderful people I have met through these deals and some have become long term clients. Here is the problem. When a voucher is purchased through one of these deals my office only receives $14.50 per massage. If I kept offering my services at that price I would soon go out of business and unable to pay my office rent. Some folks are purchasing in excess of 3 vouchers from different services and I cannot continue to offer this.
Effective March 1st. we will only honor one voucher per new client. Subsequent massages at that price may still be purchased directly from me either through the website or in the office. Clients who want to continue at the $29/session rate can do so and receive a no-frills massage for 50 minutes at my office. No-frills means just a standard normal pressure Swedish massage with no aromatherapy or hot towels for only 50 minutes. If you would like to receive a full service massage my suggestion is to purchase one of my packages (below) or pay the full price of $60 per massage. This has no effect on vouchers purchased for a package of three massages. If you have one of those vouchers just let me know and we will set up an account for you.
What if you have several vouchers already? Please contact us to book an appointment prior to March 1st or have us set up an account for those vouchers to be used later. Any voucher purchased after today must be used prior to March 1st. I hope you all understand my need to do this. Remember, you can still come in for the $29/session rate but those MUST be purchased through my office directly. In order to help you out with the cost of my packages, I am extending the sale until the end of February.
10% off of any Package Deals
Big savings on already deeply discounted packages. Typically, a 10 massage package would cost only $350 bringing the cost of each one-hour Swedish massage down to an unbelievable $35/session. Well during the months of January & February, I will take an additional 10% off my already low price. That means until February 28, 2015 a 10 massage Swedish package will cost only $315! This will bring the cost of each session down to a ridiculous $31.50 each. Check the cost of my packages (click here)on my website and begin the savings. These savings are only available with the single payment option.
You can share these savings with a friend or family members

Cancellation Policy/Rescheduling Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 24 hour advance notice is required when rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. Exceptional circumstances will be taken into account.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show. They will be charged for their missed appointment. If the client was to use a voucher from Living Social, Groupon or any other discount service – that voucher will be cashed in as if the client had attended the appointment. The use of the voucher can be eliminated by paying a $40 late cancellation fee.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the session. Out of respect and consideration to your therapist and other customers, Please plan accordingly and be on time. We look forward to serving you!

Inappropriate behavior

If in the course of your massage you act inappropriately or in any suggestive manner your therapist will immediately terminate the session and you will be expected to pay full price for that session. Failure to do so will result in us notifying the authorities of your actions. You will also be banned from making any further appointments.